Access to Chisholm's technology environment and wi-fi

Incident Report for chisholm

Update

We are continuing to work on a fix for this issue.
Posted Oct 11, 2026 - 11:32 AEDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 11, 2026 - 11:27 AEDT

Investigating

ITS is resolving an issue which affected access to technology applications and wi-fi on Friday 9 October.

Some users may find that their account is locked when logging back into Chisholm's technology environment. If you find that your account is locked, please contact the IT Service Desk on (03) 9212 5444.

Users may experience slower than usual performance on Chisholm's wi-fi on 12 October. Chisholm is implementing changes to address this.

If you are unable to access a technology application, students should contact the IT Service Desk on (03) 9212 5444. Chisholm employees should log a ticket via Service Now.
Posted Oct 11, 2026 - 11:27 AEDT
This incident affects: Systems (Wi-Fi).